Cite Group’s: Privacy Policy

Cite Group and its associated companies are committed to protecting your personal information in accordance with the Commonwealth Government’s National Privacy Principles.

What Personal Information is Collected and How Do We Use It?
The personal information we collect may include your name, gender, email, home and/or postal address, and telephone and fax numbers. We may use your personal information in several ways, including:

• Identifying you.
• Providing you with the services you have requested.
• Informing you of new services and products.
• Conducting research to improve our services.

From time to time, Cite Group may offer you promotional or marketing material that might interest you. While we strive to obtain your consent for such communications, it may not always be practical. However, you will always have the opportunity to opt out of further communications.

We do not sell your personal information to other organisations for marketing purposes. Additionally, we may collect information related to your visit to our websites for statistical, marketing, administrative, and security analysis. This may include:

• Date and time of access.
• Your IP address.
• Your navigation through our site.
• Duration spent on pages visited.
• Referral sources (e.g., hyperlinks).
• Destination after leaving our website.
• Browser type and operating system.
• Errors or technical issues encountered.

 

Disclosure of Your Personal Information
Cite Group may disclose your personal information to third parties. These disclosures are subject to strict privacy and confidentiality protections. Recipients of such information may include:

• Your authorised agents, representatives, brokers, builders, or contractors.
• Professional advisors engaged by us (e.g., surveyors, engineers).
• Legal advisors, auditors, or accountants.
• Adjoining property owners or their authorised representatives.
• Government and regulatory bodies as required by law.
• Credit-reporting and fraud-checking agencies.
• Credit providers for purposes such as creditworthiness, financing, and credit rating.
• Related companies within our organisation.

 

Data Quality and Security
We take all reasonable steps to ensure the personal information we collect, use, or disclose is accurate, complete, and up to date. We employ robust physical and electronic security measures to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

Access to Your Personal Information
You have the right to access your personal information held by us. If you believe any information, we have about you is inaccurate or outdated, please contact us, and we will promptly address your concerns.

Interest-Based Advertising Policy
Cite Group and its subsidiaries use remarketing with internet providers Google Analytics for advertising purposes:

• Third-party vendors, including Google, may display our ads across the Internet.
• We use first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookies) to optimise and serve ads based on your previous visits to our website.
• We also use these cookies to analyse how ad impressions and interactions relate to site visits.

 

Additional Information on Privacy
For more information about Australian privacy laws, visit the Australian Federal Privacy Commissioner’s website: www.privacy.gov.au

How to Contact Us
You can contact Cite Group at:

Office Location: Level 14, 99 Bathurst St Sydney
Telephone: 02 8488 5828
Email: info@citegroup.com.au